2625505 München Customer Excellence Ecoplanet General Customer Success Lead What we are building Why This Role Matters TL;DR – We’re looking for a Lead Customer Success Manager who doesn’t just understand energy — but has lived it. Whether as an energy consultant working on client projects or as an energy manager who has built an EnMS yourself: you know what it takes to reduce consumption, comply with regulations, and align internal stakeholders.
At ecoplanet, you’ll combine your hands-on expertise with the technological capabilities of the ecoplanet product — working closely with customers, as a true partner, and delivering real impact.

Your Responsibilities

  • Proactive management of a portfolio of mid-sized customers — from onboarding and adoption to long-term partnership
  • Development of individual “Energy Champion” roadmaps per customer — aligned with regulatory requirements (e.g., EED, ISO 50001, EnMS obligations) and each customer’s ambition to optimize energy costs, in connection with their use of the ecoplanet cockpit
  • Conducting business reviews and translating platform capabilities into measurable customer outcomes
  • Close collaboration with customer-side energy managers — becoming their key sparring partner
  • Acting as the internal voice of the customer — providing structured insights to Product, Sales, and Leadership
  • Building and further developing a small CSM team while helping create scalable playbooks
  • Identifying expansion opportunities within existing accounts in close coordination with the Sales team
]]> What Sets You Up for Success Must-haves:
  • Energy background – one of the following paths:
    • Energy Consultant: 3–5+ years in energy consulting, with experience analyzing and optimizing energy consumption for industrial or mid-sized clients
    • Energy Manager: Proven experience building or operating an Energy Management System (EnMS) on the company side — ideally including ISO 50001 implementation or BAFA audit processes
  • Regulatory expertise: Knowledge of relevant energy management system requirements (EED, ISO 50001, BAFA, etc.)
  • Hands-on mindset: You work directly with customers — this is not a purely strategic oversight role, but one with real operational responsibility
  • Strong communication skills: You can distill complexity — whether speaking with energy managers or executive leadership
  • Fluent German (C2), strong English

Strong Plus / Highly Relevant:

  • Leadership experience: Experience leading or mentoring a team — you set high standards and bring people along
  • Experience using digital energy tools
  • Experience in an early-stage or high-growth startup
]]> What You Get
  • Top-of-market team — work with some of the best in the industry
  • Competitive compensation including VSOP
  • Job bike, public transport ticket, Wellpass, and more
  • Modern office in Munich
  • Real impact: Your work helps mid-sized companies use energy as a strategic lever
    • ]]>     permanent experienced full-time account_management_non_commissioned customer_support_and_client_care 2026-05-06T09:34:42+00:00     2652918 München Berlin Commercial Ecoplanet Intern Intern — AI & Automation, Commercial (m/f/d) What we are building Why This Role Matters AI, automation, and our entire commercial org. You won't be locked into one function. Instead, you'll plug into whichever team needs operational firepower that week - Marketing one day, SDRs the next, Customer Success the one after.

    This is not a classic marketing or sales internship. It's a builder role for someone who likes wiring up workflows, prompting LLMs into doing useful work, and shipping automations that take real work off people's plates.

    You'll work closely with our GTM Engineering function and report into the Commercial leadership team. You'll get exposure across the full commercial stack - from top-of-funnel ads attribution to post-sale health scoring.]]>     What You’ll Achieve
    • Prototype AI-powered tools for the commercial team - e.g. briefing generators for our design agency, AI-driven SDR call coaching, automated pipeline health monitoring, lead scoring agents.
    • Build and maintain HubSpot workflows, Clay tables, n8n automations across Marketing, Sales, and Customer Success.
    • Own automations within Customer Success: alerts, ticketing workflows and helpful agents.
    • Help our Marketing team operationalize their multichannel outreach engine across LinkedIn, email, and paid retargeting.
    • Be THE cross-functional firepower. Set up required analyses, build ad-hoc reports, support at customer events, etc. You will be the one person, the commercial team will ask to jump in where help is needed.
    ]]>     What Sets You Up for Success
  • You're a student (Bachelor/Master, any field. We care more about how you think than what you study) doing a mandatory internship, gap year, or voluntary practical phase.
  • You're automation-obsessed. You've built things in Zapier, Make, n8n, or similar - or you're itching to. Bonus if you've prompted your way through real workflows with LLMs (GPT, Claude, etc.).
  • You're able to quickly switch between tasks and execute them successfully. One day you're prototyping an AI workflow, the next you're preparing a customer event. Both are real parts of this job, and you treat them with the same energy.
  • You want to grind. We work hard, we ship a lot. You don't see that as a bug, you see it as the point. You're here to learn fast and build a lot.
  • You communicate clearly in English (working language is English/German mixed - German is a plus, not a requirement).
  • You're comfortable with ambiguity, you ask sharp questions, and you don't wait to be told what to do next.

    • Nice to Have

    • Hands-on experience with HubSpot (workflows, properties, reports).
    • Experience with Clay, n8n, Make, or Zapier - bonus if you've built something non-trivial.
    • Strong LLM prompting skills and curiosity about AI agents / agentic workflows.
    • Previous startup experience, ideally in a fast-moving commercial environment.
    ]]>     How You’ll Grow
  • Breadth. You'll touch every commercial function. Most internships keep you in one corner.
  • Real ownership. You'll ship workflows that the whole commercial team uses, not slide decks that get filed away.
  • Learning curve. You'll how a modern GTM motion actually works and how to leverage AI within it - at the speed of a Series A startup.
  • Path forward. If you're great, we'll talk about what comes next.
    • ]]>     What You Get
  • Duration: Minimum 3 months. Longer is better
  • Hours: Full-time (40h/week)
  • Location: Berlin or Munich office. Hybrid possible after onboarding
  • Start: ASAP
  • Working language: English / German mixed
    • ]]>     The Application
    1. The most interesting automation, workflow, or AI thing you've built — paid, unpaid, hobby, side project, whatever.
    2. Why this role, specifically.
    Bonus points if you send us an automation you've prototyped for this application.]]>     intern entry-level full-time AI,automation,startup,saas,Artificial Intelligence,KI,Künstliche Intelligenz,Automatisierung,growth,commercial business_analysis_and_research business_and_strategic_development 2026-06-01T08:59:08+00:00     2538747 München Berlin Commercial SDR Interview Process Sales Development Representative (SDR) What we are building ecoplanet, we're building the operating system for the energy transition. Our AI-powered platform turns energy management from a cost center into a competitive advantage for European manufacturers – saving energy costs and unlocking operational efficiency. Backed by EQT Ventures, HV Capital and more and built by a team full of top-tier talent.

    We've just entered a new phase for targeted commercial growth – and this is where you come in.

    ]]>     Why This Role Matters
    What You’ll Achieve

    Your responsibilities in the first 6–12 months:
    • Be the first point of contact for prospects and create interest around ecoplanet’s offering
    • Identify the right opportunities and prequalify companies before inviting them to a demo
    • Take ownership in refining sales scripts and templates making sure to guarantee relevant customer conversations
    • Ensure top CRM maintenance, data integrity and complete AE handovers
    ]]>     What Sets You Up for Success
  • Relentless drive to meet and exceed targets
  • Ability to handle rejection and turn “no” into “yes”
  • Sharp communication skills (German Level C2 required)
  • Comfortable with ambiguity and fast change - startups are your thing
  • Experience with CRM tools (HubSpot, Salesforce, etc.) a plus
    • ]]>     How You’ll Grow
  • SDR Track: Junior SDR → SDR → Senior SDR
  • After: Move into Account Executive (AE) or SDR Lead roles - choose your lane
  • Alternatively: Potentially switch into other commercial roles after 4+ quarters as SDR
    • ]]>     What You Get
  • Top of market team
  • Competitive compensation (OTE + VSOP)
  • Jobrad, Wellpass, and more
  • Offices in Munich & Berlin, or working remotely (your choice)
  • Flexibility & autonomy
    • ]]>     permanent experienced full-time field_sales sales_and_business_development 2026-02-20T15:43:38+00:00     2662808 München Marketing Ecoplanet Intern Working Student - Marketing What we are building ecoplanet, we're building the operating system for the energy transition. Our AI-powered platform turns energy management from a cost center into a competitive advantage for European manufacturers — saving energy costs and unlocking operational efficiency. Backed by EQT Ventures, HV Capital and more and built by a team full of top-tier talent. We're scaling our GTM engine — and we need someone to make sure the systems behind it actually work.]]> Why This Role Matters What You’ll Achieve Run our lean marketing engine
    • Help operate our entire marketing function using AI, automation, and external partners
    • Build scalable systems that allow a small team to generate outsized results
    • Ensure marketing activities are executed reliably, measured correctly, and continuously improved

    Manage demand generation

    • Set up, monitor, and optimize LinkedIn and Google advertising campaigns
    • Use AI tools to create campaign assets, ad copy, landing pages, and content
    • Organize and execute monthly webinars, including promotion and follow-up
    • Identify, coordinate, and manage our 3–5 most important industry fairs each year

    Manage content & PR

    • Coordinate our PR agency and ensure consistent external communication
    • Create and repurpose content with AI across website, webinars, PR, and social channels
    • Support customer stories, thought leadership, and press activities

    Own CRM, automation & analytics

    • Manage HubSpot, including workflows, lead routing, lifecycle stages, and data quality
    • Build automations using HubSpot, N8N, AI tools, and other no-code platforms
    • Maintain dashboards and reporting to track marketing performance and ROI
    • Ensure clean data flows across our marketing tech stack
    ]]>     What Sets You Up for Success Must-haves
    • Strong organizational skills and a high degree of ownership
    • Excitement about using AI and automation to multiply your impact
    • Structured, systems-oriented thinking
    • Comfort working with data and performance metrics
    • Excellent German (C1+) and strong English skills

    Nice-to-haves

    • Experience with HubSpot, LinkedIn Ads, Google Ads, Webflow, or webinar platforms
    • Experience with N8N, Zapier, Make, or similar automation tools
    • Basic SQL, Python, or scripting skills
    • Familiarity with AI tools for content creation and workflow automation
    • Understanding of B2B SaaS marketing and sales funnels

    You'll thrive in this role if...

    • You enjoy figuring things out independently
    • You like building systems instead of doing repetitive manual work
    • You see AI as a force multiplier
    • You want to take ownership and have an outsized impact early in your career
    ]]>     What You Get
  • Competitive compensation: attractive salary
  • Flexibility: hybrid from our Munich office
  • Real ownership: you'll shape how marketing operates, not just execute tickets and work directly with the founders
  • A solid foundation: the tech stack is already in place (HubSpot, Webflow, N8N) — you build on it, not from scratch
    • ]]>     The Application     working_student entry-level part-time marketing,automation,startup,saas,b2b,growth,pr,demand generation,crm,analytics,vc general_and_other_marketing_and_product marketing_and_product 2026-06-09T10:41:24+00:00